Best Rate Guarantee

We guarantee the very best available rate will be right here on our website! If you find a lower rate on any other domestic website, follow these steps:

• Make your reservation on our site
  
• Contact the Hotel Universal within 24 hours of booking by filling out the “Best Rate Claim Form” at the bottom of this page.

We will:

• Verify the rate and availability on the other site
  
• Match that rate AND…
  
• Give you a FREE upgrade you to the best room available at time of booking
  
• Confirm the reduced rate via return e-mail

The rate on the other site must be available to the general public and bookable at the time you see it. (Some sites advertise a discounted rate just to get you to take a look. Very often if you try to book that room it will come back as “unavailable”) you must make your claim within 24 hours of making your reservation.

Best Rate Claim Form

Boxes marked (*) are mandatory.
* First Name
* Last Name
* Email
* Arrival Date
* Number of Nights Booked
* Confirmation Number
* Date booked
* Rate on our website (must have reservation)
* Rate found on other website
* Cut and paste the exact URL (address) from the site with the lower rate