Clarion Hotel Universal 100% Satisfaction Guarantee

We guarantee total guest satisfaction.

If you are not satisfied with your accommodations or our service at our Universal Orlando hotel, please inform the front desk staff. If we cannot correct the situation to your satisfaction, you will not be charged for your room.*

*Guest must advise front desk staff of problem right away, and give them an opportunity to make the situation right. If hotel staff is unable to satisfy the guest, they must credit the guest a maximum of one night's room rental. Not all international hotels participate in this program.